Articles on: Sales Module

Customer

Why do I need customer information?



To keep a history record of name, address of the customer company is a database in the system
To be able to check documents for correct information
To be used to plan credit periods


Action permissions



Create customers



Select menu Sales and Customers
Press the Create button.
Fill in the details completely.
Press Save.


Edit customer



Select the menu Sales and Customers.
Select the customer you want to edit.
Press the action button ' ... ', select edit.
Edit the information as needed.
Press Save.


Details in the document



Name



Prefix select prefix which is related to the tax report P.N.D. 3 and 53 in the Account menu.

Name specify the customer name.

Language setting select the language to display on the sales invoice, e.g. QT quotation.

Race specifies the customer's race.



Account



Tax Identification Number enter 13 digit identification number.

Branch specify branch name

Branch Code specify branch code.

VAT click to select in case the customer is registered for VAT (P.P. 20)

Chart of Accounts specifies the chart of accounts receivable, such as trade accounts receivable.

PND. 53 press to select in case the customer is P.N.D. 53



Address



Address specify the address on the company certificate or a copy of your ID card.

💡 Nested Tip: In case the desired sub-district, district or postal code is not found can notify the power user of the User Company To chat with the Support Nested team to add information.


Same as registered address if document/consignment delivery address Same as the registered address, select Yes.

Document/Condition Delivery Address please specify Document/Condition Delivery Address if Courier/Condition Delivery Address not the same as the registered address



Contact name



Prefix select prefix

Name specify a name.

Last name specify last name

Nickname enter a nickname.

Position specifies the location

Call enter contact number

Email enter your email address.

Fax enter the fax number (if applicable)

LineID specify LineID (if applicable)

Birthday specifies the contact's birthday (if applicable).



Finance



Credit period credit term given to the customer

Credit limit credit limit given to customers.



Bank Account



Bank select bank name

Branch identify bank branch

Account number enter account number

Note specify a note (if any)

Default check ✓ If the account number is used as the primary

Billing specify whether the Accounting Department knows whether billing is required at the client company.

Billing Schedule specifies the date the customer is scheduled for billing.

💡 Nested Tip: Clearly specifying the date It will help you not miss the customer's billing schedule. Payment will be more punctual and reduce the burden of paying sales tax that must be paid every month on behalf of customers first

Payment table specify the date the customer has set for payment.

Service Assurance click to select in case there will be a deduction of the service guarantee from the customer

When Yes is selected, the Ret. column will appear in the sales document.
When No is selected, the Ret. column will not appear in the sales document.

% Retention specify percentage. A contribution insurance deduction, such as 5%.

Currency select Currency



Other



Search term enter the key word you want to use to search for customers, such as VIP.

Note [Internal] specify a general note (if applicable)

Attachment attach important documents such as Company certificate, ID card, Phor Por. 20 pages, bank passbook, etc.

Referral Code enter Customer ID from Legacy System (if applicable)

Customer referral for cases where the customer is related, e.g. Company A Limited has Company B Limited in the same group.



Usability



See Company choose the company you want this customer to be able to see.

Disabled click to select if you don't want this customer to be displayed for future use.

Updated on: 30/09/2022