Why have a credit note (CN)?

To use to reduce debt In the event of a price reduction of goods/services such as damaged goods/deficient products as agreed upon
Plan cash flow for service revenue

Action permissions

Create Credit Note (CN)

Select the menu Sales and Sales.
Press tab 3. Invoice
Press the Create Credit Note (CN) button.
Fill in the details completely.
Press Save.


💡 Nested Tip: CN can be created from tab 3. Invoice by
Select the invoice (IV/IS) for which you want to create a CN.
Press the action button '...' select Create Credit Note (CN).

Edit Credit Note (CN)

Select the menu Sales and Sales.
Press tab 3. Invoice
Select the credit note (CN) that you want to edit.
Press the action button ' ... ', select edit.
Edit the information as needed.
Press Save.


💡 Nested Tip: In case a credit note (CN) has been drawn for a receipt (RV/RS), it must be canceled the receipt (RV/RS) before the credit note (CN) can be edited. except in case of need Edit Accounting can be edited by assigning permissions to Edit Accounting.

Edit customer information Credit note (CN)

Select the menu Sales and Sales.
Press tab 3. Invoice
Select the credit memo (CN) that you want to edit customer information.
Press the action button ' ... ', select edit.
Press on the right side of the save button, select Edit Customer Data.

Print Credit Note (CN)

Select the menu Sales and Sales.
Press tab 3. Invoice
Select the credit note (CN) that you want to print.
Press the action button ' ... ', select type.

Print GL Credit Note (CN)

Print in case you want to keep the accounting record for the Credit Note (CN) document.

Select the menu Sales and Sales.
Press tab 3. Invoice
Select the credit note (CN) that you want to print.
Press the action button ' ... ', select , type GL.

Cancel Credit Note (CN)

Select the menu Sales and Sales.
Press tab 3. Invoice
Select the credit note (CN) that you want to cancel.
Press the action button ' ... ', select edit.
Press to the right of the save button, select Cancel.


💡 Nested Tip: In case the period has been locked The account period must be unlocked before the document can be cancelled.
💡 Nested Tip: In case the document is already referenced to the RV/RS payment, the RV/RS must be canceled before the document can be cancelled.

Details in the document

Header

Date set default to today. User can change

Company/Branch select the company and branch to issue a credit note.

Reference specify Invoice number (IV/IS) When entering data from Invoice (IV/IS), it will be copied automatically.

Reason select a reason for debt reduction.

- Reduce debt due discount due to violation of the agreed terms
- Reduce debt due defective item
- Reduce debt due the product is out of quantity as agreed upon
- Reduce debt due product price is higher than actual
- Reduce debt due other

💡 Nested Tip: can be set Debt reduction (Sales) if you want.

Customer customer name will be copied automatically. From the invoice (IV/IS)

Description Job Description will be copied automatically From the invoice (IV/IS), the user can change it.

Address address will be copied automatically From the invoice (IV/IS)

Salesperson Name of Salesperson will be copied automatically From the invoice (IV/IS)

Urgent will be copied automatically From the invoice (IV/IS)

Exchange rate show exchange rate will be copied automatically From the invoice (IV/IS)

Currency can be selected as needed. will be copied automatically From the invoice (IV/IS)

Exchange rate is set by Bank of Thailand default. Users of the system can modify the exchange rate as they really are.

Document Currency to specify under which currency you want to print the document.

VAT price included VAT price will be copied automatically From the invoice (IV/IS)

Cash refund select if reimbursement is required. from reducing the debt of goods/services A table of payment will be displayed, fill in more details.

Item table

Item service description will be copied automatically From the invoice (IV/IS), the user cannot edit it.

Quantity specifies the quantity/quantity of the item.

Units units will be copied automatically. From the invoice (IV/IS)

Price unit price will be copied automatically. From the invoice (IV/IS)

Discount discount price will be copied automatically. From the invoice (IV/IS)

GL Chart of Accounts will be copied automatically. From the invoice (IV/IS) ) can be edited if desired.

VAT VAT rate It will be automatically copied from the sales order (IV/IS).

WHT check ✓ In case of outsourcing service due to withholding tax

Ret. check ✓ if the security deposit is deducted.

Withholding tax table

Type select withholding type

Description specify a description.

Service Value specify the service value before VAT.

Rate specify the rate according to the Revenue Department standard.

WHT value of withholding tax

PND select type of income tax

Tax payer select tax payer


💡 Nested Tip: This table is shown if ✓ is marked in the WHT column.

VAT table

Tax invoice number set default value based on document number.

Invoice Date set default value based on document date.

Tax filing month set by the month of the tax invoice date.

Tax value the value of the goods/services used in the tax calculation.

Rate VAT rate

VAT VAT value

Note


💡 Nested Tip: This table is shown if the debit note is based on the Product Invoice (IV) document.

Work guarantee table

Warranty information specify details

Duration indicates the warranty period.

Unit select day, week, month or year.

Since specify the insurance start date.

Retention Amount will be automatically calculated as a pre-VAT x % reference as specified in the partner.

Work Assurance Due repayment Date Insurance amount

Payment Table

Statement date the date the payment is written off from the bank account.

Pay by bank account number

Check number specify check number In the case of payment by check

Check balance amount on check

Balance check Balance

Check date date on check

Note if applicable

Bank Fee state Bank Fee (if applicable)

Total bank account payment

💡 Nested Tip: This table will be shown in the event that ✓ Cash Back is checked.

GL Accounting Table

Account code Chart of accounts bound to product code. and selected partners

Debit debit balance

Credit credit side balance

CC Cost Center

Note

End of document

Note [Customer] description or additional information you would like to inform the customer. It will appear on the printed purchase order.

Note [Internal] description or additional information It will not appear on the printed purchase order.

Attachment attach important relevant documents such as debt reduction details.

Link

document in this step will be linked to

Dashboard : Cash Flow

Trial Balance

Sales journal

Sales tax report

Inventory

Statement of proof of deposit

Updated on: 30/09/2022