> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://nested.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Invoice for Service (IS) > The service invoice (IS) is only used in the case of service delivery as an invoice. This document is not a tax invoice. # Why a Service Invoice (IS) is required? * To confirm service delivery that it has been delivered in full and with the correct value * To invoice and collect payments from customers according to the contract * Plan cash flow for service revenue --- # Action permissions # Create Service Invoice (IS) 1. Select the menu __Sell__ and __Sell__. 2. Press tab __3. Invoice__ 3. Press the __Create Invoice (IS)__ button. 4. Fill in the details completely. 5. Press __Save__. | 💡 Nested Tip: IS can be created from tab 2. Order to sell by 1. Select the sales order (SO) for which you want to create an IS. 2. Press the '...' action button, select __Create Service Invoice (IS)__. --- # Edit Service Invoice (IS) 1. Select the menu __Sell__ and __Sell__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) you want to edit. 4. Press the action button ' **...** ', select __edit__. 5. Edit the information as needed. 6. Press __Save__. | 💡 Nested Tip: In case you want to edit the list of items such as price, discount, etc., go back and edit the Sales Order (SO) by canceling the Service Invoice (IS) first. | 💡 Nested Tip: In case a Service Invoice (IS) has been drawn for a Receipt (RS), it must be canceled before the Service Invoice (IS) can be edited __unless__in case of amendment. accounting Service invoices (IS) can be edited by assigning permissions to edit accounting. --- # Edit Accounting Service invoice (IS) 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) you want to edit. 4. Press the action button ' ... ', select __edit__. 5. Edit information only related to accounting records. 6. Press __Save__. --- # Edit Customer Information Service Invoice (IS) 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) for which you want to edit customer information. 4. Press the action button ' **...** ', select __edit__. 5. Press __ on the right side of the save button__, select __Edit Customer Data__. --- # Update Service Invoices (IS) based on sales orders. In the event that the sales order (SO) is amended And want to add service invoice (IS) data by sales order (SO). 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) for which the sales order information needs to be updated. 4. Press the action button ' **...** ', select __edit__. 5. Press __ to the right of the Save button__, select __Update by Sales Order__. --- # Print Service Invoice (IS) 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) to print. 4. Press the action button ' **...** ', select __type__. --- # Print GL Service Invoice (IS) Print in case you want to keep records of accounting records for documents. Service invoice (IS) 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) to print. 4. Press the action button ' **...** ', select __, type GL__. --- # Cancel Service Invoice (IS) 1. Select the menu __Sales__ and __Sales__. 2. Press tab __3. Invoice__ 3. Select the service invoice (IS) that you want to cancel. 4. Press the action button ' **...** ', select __edit__. 5. Press __ to the right of the save button__, select __Cancel__. | 💡 Nested Tip: In case the period has been locked The account period must be unlocked before the document can be cancelled. | 💡 Nested Tip: In case the document is already referenced to an RS payment, the RS must be canceled before the document can be cancelled. --- # Details in the document ## ${color}[#e45765](Header) * ${color}[#1c5da9](Date) set default to today. User can change * ${color}[#1c5da9](Company/Branch) select the company and branch to invoice the service. * ${color}[#1c5da9](Reference) specify SO Quote Number When input from sales order SO will be copied automatically. || In case the SO number cannot be found, it can be caused by many cases, for example, the SO has already been created an IV or IS / the system user does not have permission to see the SO of that party. * ${color}[#1c5da9](Customer) customer name will be automatically copied from Sales Order (SO). * ${color}[#1c5da9](Description) Job Description will be automatically copied from the sales order (SO) user can change * ${color}[#1c5da9](Address) address will be automatically copied from the sales order (SO). * ${color}[#1c5da9](Salesperson) Name of Salesperson It will be automatically copied from the Sales Order (SO). * ${color}[#1c5da9](Urgent) will be copied automatically from Sales Order (SO). * ${color}[#1c5da9](Exchange rate) show exchange rate It will be automatically copied from the Sales Order (SO). ${color}[#1c5da9](- Currency) can be selected as needed. It will be automatically copied from the Sales Order (SO). ${color}[#1c5da9](- Exchange rate) is set by Bank of Thailand default. Users of the system can modify the exchange rate as they really are. ${color}[#1c5da9](- Document currency) to specify under which currency you want to print the document. * ${color}[#1c5da9](VAT price included) VAT price It will be automatically copied from the Sales Order (SO). * ${color}[#1c5da9](Paid installments) dividend payments will be automatically copied from the Sales Order (SO). ## ${color}[#e45765](Item table) * ${color}[#1c5da9](Item) product/Service Details It will be copied automatically from the Sales Order (SO) and cannot be edited by the user. * ${color}[#1c5da9](Quantity) specifies the quantity/quantity of the item. * ${color}[#1c5da9](Units) units will be automatically copied from the sales order (SO). * ${color}[#1c5da9](Price) unit price will be automatically copied from Sales Order (SO). * ${color}[#1c5da9](Discount) The discount price will be automatically copied from the sales order (SO). * ${color}[#1c5da9](GL) Chart of Accounts will be automatically copied from the Sales Order (SO). | 💡 Nested Tip: You can edit the [Chart of Accounts Code](/en/article/goods-70prxd/) GL for sale if you want. * ${color}[#1c5da9](VAT) VAT rate It will be automatically copied from the Sales Order (SO). * ${color}[#1c5da9](WHT) check ✓ In case of outsourcing service due to withholding tax * ${color}[#1c5da9](Ret.) check ✓ if the security deposit is deducted. ## ${color}[#e45765](Payment schedule) * ${color}[#1c5da9](Payment) breakdown Details It will be automatically copied from the Sales Order (SO). * ${color}[#1c5da9](Payment date) payment due It will be automatically copied from the Sales Order (SO). * ${color}[#1c5da9](%) The percentage of the payment on that balance. * ${color}[#1c5da9](Balance) payment amount ## ${color}[#e45765](Withholding tax table) * ${color}[#1c5da9](Type) select withholding type * ${color}[#1c5da9](description) specify a description. * ${color}[#1c5da9](Service Value) specify the service value before VAT. * ${color}[#1c5da9](Rate) specify the rate according to the Revenue Department standard. * ${color}[#1c5da9](WHT) value of withholding tax * ${color}[#1c5da9](PND) select type of income tax * ${color}[#1c5da9](Tax payer) select tax payer | 💡 Nested Tip: This table is shown if ✓ is marked in the WHT column. ## ${color}[#e45765](Work guarantee table) * ${color}[#1c5da9](Warranty information) specify details * ${color}[#1c5da9](Duration) indicates the warranty period. * ${color}[#1c5da9](Unit) select day, week, month or year. * ${color}[#1c5da9](Since) specify the insurance start date. * ${color}[#1c5da9](Retention Amount) will be automatically calculated as a pre-VAT x % reference as specified in the partner. * ${color}[#1c5da9](Work Assurance Due) repayment Date Insurance amount | 💡 Nested Tip: This table will be shown if ✓ is checked in the Ret column. In case this column is not found, go to Edit Customer Service Assurance = Yes. ## ${color}[#e45765](GL Accounting Table) * ${color}[#1c5da9](Account code) chart of accounts bound to product code. and selected partners * ${color}[#1c5da9](debit) debit balance * ${color}[#1c5da9](credit) credit side balance * ${color}[#1c5da9](CC) Cost Center * ${color}[#1c5da9](Note) ## ${color}[#e45765](End of document) * ${color}[#1c5da9](Note [Customer]) description or additional information you would like to inform the customer. It will appear on the service invoice. printed * ${color}[#1c5da9](Note [Internal]) description or additional information It will not appear on the printed purchase order. * ${color}[#1c5da9](Attachment) attach relevant important documents. --- # Link ## ${color}[#e45765](Document in this step will be linked to) * Dashboard : Cash Flow * Trial Balance * Sales journal * Sales tax report * Inventory